Question 1

What does borrowing money cost?

Accepted Answer

It depends on the type of loan, the total borrowed amount, the current interest rates and the loan term in which you repay it. A shorter loan period means a lower interest rate. Calculate the costs using our loan calculator. Or view the current interest rates.

Question 2

How does a Central Credit Registration Office (BKR) registration work?

Accepted Answer

If you apply for a personal loan, we always carry out a credit check using the BKR. This lets us better judge if it's responsible for you to take out a loan. If your financial situation is healthy enough for you take out the loan you applied for, you'll receive a quote. If your financial situation is less than ideal, you may still be able to take out a smaller loan. We may also deny your application. You can also apply for a loan if you're registered with the BKR.

Positive BKR registration – If you take out a loan for more than €250 with a term longer than one month, a bank or lender is obligated to register it with the BKR. This is a positive registration. If you make your repayments in time, the registration won't have any negative consequences. A credit provider will be able to see your good payment behaviour and can offer you a loan befitting your financial situation.

Negative registration – If you've missed more than two repayments, we're obligated to report this to the BKR. As a result, you'll receive a negative registration. This may affect future loans and mortgages.

More about BKR registrations

Question 3

How does borrowing money work?

Accepted Answer

If you're going to borrow, you'll want to do so with peace of mind. Having clear information beforehand will help. In addition, we thoroughly review every loan application to make sure it fits your financial situation. And of course, we're here for you during any potential setbacks.

Here's how to apply for a loan:

Calculate what your loan will cost and request a quote in My ING or the ING app.

If you accept the quote, sign it and send us the necessary documents.

It's currently very busy so it'll take up to 10 business dates for us to review your documents.

Question 4

What will ING do if I'm experiencing financial difficulties?

Accepted Answer

Sudden money problems can happen to all of us. You may lose your job, get a divorce or face unexpectedly high expenses. We want to prevent problems from getting worse, so we're here for you during any setbacks or if you’d like to change something.

How stress-free borrowing works at ING

Question 5

Can I borrow money without a fixed income or permanent contract?

Accepted Answer

If you apply for a loan, we'll see if it's responsible considering your financial situation. We don't want a loan to get you in trouble, even during an unexpected setback. You can take out a loan if you have a temporary contract or certain benefits. If you don't have an income, you unfortunately cannot take out a loan with ING. But you do have other options.

More information

Question 6

Can I borrow money with ING?

Accepted Answer

You can always request a loan quote, no strings attached. We'll review your details and carry out a credit check using the Central Credit Registration Office (BKR). This helps us determine if it would be responsible for you to take out a loan. In the end, you decide if you actually want to take out the loan by accepting our quote. If you don't do anything, the quote will automatically expire after 30 days.

Terms and conditions personal loan

You're over 18 and under 70.

You have an ING current account for a period of three months or more.

You live in the Netherlands.

You have an income that allows you to make the repayments including interest.

If you have social security or unemployment benefits, you unfortunately cannot apply for a loan.

Terms and conditions ING overdraft

You're at least 18 years old.

You have an ING current account for a period of three months or more.

For the last 3 months, a minimum monthly income of at least €250 has been deposited into your account.

Your balance must be positive for at least 24 consecutive hours every three months. This cannot be postponed.