Question 1

Can I have an account at 2 different banks?

Accepted Answer

Yes, you can. At ING, you can even open up to 3 current accounts. So if you already have an ING current account, you can open 2 more. An additional account in your name and an account with a co-account holder, for instance.

Question 2

Can I open a bank account online?

Accepted Answer

Yes, you can open an ING account online. You'll need a valid Dutch or European passport or ID card to do so. Also keep your temporary or permanent Dutch residence permit or W document handy. Finally, download the free ING app in the App Store or Google Play. You can use your account immediately after opening.

Question 3

How long does it take to open an account?

Accepted Answer

Less than 10 minutes! You'll need the ING app to open an account. You can use your account immediately after opening.

Question 4

What do I need to open a current account?

Accepted Answer

You can open a current account right now if you:

are at least 18 years old
have an Android smartphone or iPhone 7 or newer
have a valid Dutch or European passport or ID card
or have a temporary or permanent Dutch residence permit or W-document handy
have a Dutch address or are listed in the Non-residents Records Database (RNI)

If you'd like to open a joint account, the following criteria apply:

The co-account holder must already bank with ING. The person new to ING must open the joint account using the ING app.
You're both at least 18 years old.

Question 5

How do I request a new card?

Accepted Answer

Request a debit card for yourself, an authorised representative or a child in the ING mobile banking app. Or online in My ING.