Question 1

Private Customer Service

Accepted Answer

For your questions about everyday banking, credit cards, borrowing, investing, mortgages and insurance. And using the app.

Monday to Friday: 8.30 - 17.00

The Investment Department is open until 17:30

Question 2

Emergency line

Accepted Answer

For loss or theft of your credit card, fraud or scams.

24 hours a day, 7 days a week.

Question 3

Service Desk Relatives

Accepted Answer

When reporting death, or questions about it.

Monday through Friday: 8.30 – 17.00

Question 4

Balance line

Accepted Answer

To request the balance of your ING checking account.

24 hours a day, 7 days a week.

Question 5

Corporate Customer Service

Accepted Answer

For questions about your business account.

Monday through Friday: 8.30 – 17.00.